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BTS Certification: Your Ticket to Symantec Mastery

The Broadcom Technical Specialist (BTS) certification program is designed to validate the technical knowledge and competency of IT professionals in specific areas of Symantec technology expertise. To achieve BTS certification in this field, candidates must pass a proctored BTS exam. This assessment is an extensive examination that draws from a blend of Symantec educational resources, widely cited product manuals, and practical on-the-job situations.

Target Audience

The Symantec Messaging Gateway 10.6 Technical Specialist (Exam Code: 250-215) is primarily intended for candidates associated with technical fields who have hands-on experience with Symantec products. This includes.

  • Technical sales engineers
  • Partner integrators
  • Product engineers
  • Administrators
  • Architects
  • Designers
  • Technical support engineers
  • Consultants

The certification exam, Exam 250-215, is specifically designed for IT professionals who use the Symantec Messaging Gateway product in a Security Operations role. It assesses the candidate’s knowledge of how to install, configure, and administer Symantec Messaging Gateway.

Recommended Experience

Candidates seeking this certification must have at least 3-6 months of experience working with the ProxySG and related SWG (Secure Web Gateway) products in a production or lab environment. This hands-on experience is invaluable in preparing for the certification exam, as it helps candidates become familiar with the practical aspects of working with Symantec technology.

BTS Certification Exam Format

  • Exam Name: Technical Specialist of Symantec Messaging Gateway 10.6
  • Exam Code: 250-215
  • Exam Price: $250 (USD)
  • Duration: 90 minutes
  • Number of Questions: 70-80
  • Passing Score: 68%

The exam format is rigorous, with many questions to be answered within a limited time frame. This emphasizes the need for thorough preparation to ensure success.

BTS Certification Exam Syllabus Topics

To excel in the Symantec Messaging Gateway 10.6 Technical Specialist exam, candidates should be well-versed in the following syllabus topics.

  • Introduction to the Messaging Gateway 10.6
  • Installation and Basic Configuration
  • Preventing Unwanted Email with Adaptive Reputation Management
  • Preventing Spam with Anti-Spam Policies
  • Preventing Malware with Anti-Malware Policies
  • Preventing Data Leakage with Content Filtering Policies
  • Advanced Configuration: Managing Control Center Settings
  • Advanced Configuration: Managing User and Host Configuration
  • Introduction to Symantec Network Protect for Email and Content Analysis
  • Symantec Messaging Gateway 10.7 Technical Update (May 2019)

Benefits of the BTS Certification

Earning the Broadcom Technical Specialist (BTS) certification in Symantec Messaging Gateway can offer several benefits, both for your career and your organization. These benefits include.

  • Validation of Expertise: The certification validates your technical knowledge and competency, proving your ability to work with Symantec products effectively.
  • Career Advancement: This certification can open doors to new opportunities and career advancement in IT fields such as technical sales, product engineering, administration, and consulting.
  • Skill Enhancement: Preparing for the certification exam enhances your practical skills in configuring and administering Symantec Messaging Gateway.
  • Increased Confidence: Successfully earning the certification boosts your confidence in your skills and knowledge, allowing you to tackle more complex challenges.
  • Professional Credibility: The BTS certification is recognized and respected in the industry, adding credibility to your profile.

BTS Certification Exam Preparation Tips

Preparing for the Symantec Messaging Gateway 10.6 Technical Specialist exam requires a structured approach. Here are some valuable tips to help you succeed.

1. Gain Hands-On Experience

Hands-on experience is crucial. Spend time working with Symantec products, both in a lab environment and in a production setting. Practical experience is the foundation of your preparation.

2. Stay Updated

Keep yourself updated about the Symantec software and features likely to be included in the exam. Staying informed about the most recent advancements is crucial.

3. Understand Industry Context

A basic understanding of the IT industry can help you contextualize the knowledge you gain during your preparation. This understanding will enable you to apply your knowledge effectively in real-world scenarios.

4. Utilize Official Resources

  • Official Website: The website provides essential resources such as the exam outline, objectives, and sample questions in PDF format. Download and review these materials for a clear understanding of what to expect in the exam.
  • Official Training: Consider enrolling in the “Symantec Messaging Gateway 10.6: Administration” course. This instructor-led, two-day course is designed to educate candidates on the fundamental knowledge needed to configure and administer the Symantec Messaging Gateway.
  • Online Community: Online forums and communities can be valuable sources of information and support. Joining an online community of students and professionals allows you to access knowledge, share tips, and learn from others’ experiences.

5. Practice Tests

Practice is critical to success. Take advantage of practice tests, mock exams, and flashcards to rehearse and revise the material you’ve studied. Practicing under exam conditions will boost your confidence and improve your ability to perform effectively in the actual exam.


The Broadcom Technical Specialist (BTS) certification, particularly in Symantec Messaging Gateway, is a valuable asset for Information technology experts seeking career progression and validating their skills. To succeed in the certification exam, candidates should focus on gaining practical experience, staying updated on the latest industry developments, and utilizing official resources and online communities. By following these preparation tips, you can enhance your knowledge, boost your confidence, and position yourself as a skilled Symantec Messaging Gateway specialist in the competitive world of IT.