Open book sounds generous until you divide 75 questions by 65 minutes. The reference material is there because the profession works that way, not because the paper is soft.
APMP Foundation Certification: Open Book, and 52 Seconds a Question
Certification
Genesys Cloud CX Professional Certification: Prove Your Cloud Contact Center Expertise
Cloud contact centers do not run themselves. GCX-GCP proves you can configure, route, and report across Genesys Cloud CX – here is the exam and a hands-on way to pass it.
